Privacy Policy

DeyiDigital may collect information that you provide when you create an account, place an order, manage your profile, or contact us.

We may also collect technical and usage information needed to operate, secure, and improve the website and mobile application.

We use information collected through DeyiDigital for legitimate business and service purposes, including:

• To create and manage your account.
• To process, prepare, deliver, and manage your orders.
• To communicate important information about your orders and account.
• To provide customer support and respond to enquiries.
• To maintain the security and reliability of our website and mobile application.
• To improve our products, services, functionality, and user experience.

DeyiDigital supports payment methods including Cash on Delivery and online payment processing.

When you choose online payment, payment processing is handled through the relevant payment service provider. We use the information necessary to create and verify your order and payment transaction.

DeyiDigital relies on selected third-party services to provide parts of the website and mobile application.

Depending on the feature you use, information may be processed by service providers for authentication, payment processing, hosting, infrastructure, analytics, or other technical functions.

These providers may process information only as necessary to provide their services or as otherwise permitted by their own privacy policies and applicable law.

We do not sell your personal information as a product to third parties.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Data transmitted to DeyiDigital services is protected using HTTPS/TLS where supported by the service.

No method of electronic transmission or storage can be guaranteed to be completely secure.

We retain information only for as long as it is reasonably necessary for the purposes described in this policy, including providing services, maintaining records of transactions, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

Retention periods may therefore differ depending on the type of information and the reason it was collected.

You may request deletion of your DeyiDigital account and associated personal information by contacting us using the privacy contact details below.

We may retain information that we are legally required or permitted to keep, such as certain transaction or accounting records. Where information is retained for a legitimate legal purpose, it will be handled in accordance with applicable requirements.

DeyiDigital is intended for general consumers and is not designed specifically for children. We do not knowingly collect personal information from children in violation of applicable law.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data practices.

When we make changes, we will update the "Last Updated" date shown at the top of this page.